Civeloo Privacy Policy
1. Introduction
At Civeloo, we take the privacy and protection of our customers' and users' personal data very seriously. This Privacy Policy describes how we collect, use, share, and protect the personal information we obtain through our business interactions and our website.
2. Information We Collect
a. Contact Information
We collect data such as name, email address, phone number, and physical address when you subscribe to our services, request information, or contact us.
b. Technical Information
We collect information related to your use of our services, including IP addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamps, and browsing data.
c. Financial Information
If you make a purchase or contract services, we collect billing and payment information.
3. Use of Information
We use the information collected to:
• Provide and manage our services.
• Personalize and improve the user experience.
• Send promotional and marketing communications, provided we have your consent.
• Respond to your questions and customer service requests.
• Conduct analysis and studies to improve our products and services.
• Comply with legal and regulatory obligations.
4. Sharing Information
We do not sell or rent your personal information to third parties. We may share your information with:
• Service providers who work on our behalf to help us operate our business (e.g., hosting services, marketing, and technical support).
• Legal and regulatory authorities as required to comply with the law or to protect our rights and safety.
5. Information Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee its absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. User Rights
You have the right to access, correct, update, or request the deletion of your personal information. To exercise these rights, please contact us through the means provided in this policy.
8. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on this page and, if the changes are significant, we will provide a more prominent notice.
9. Contact
If you have any questions or concerns about this Privacy Policy, please contact us at:
Effective Date: January 1, 2024